999bd win's Privacy Policy
How your personal information is collected, stored, and used — presented transparently and in full.
This privacy policy applies to the 999bd win platform. When you use our website, open an account, or use any of our services, you are considered to have accepted the terms of this policy. We prioritise your privacy and never sell your information to third parties. For the full terms governing use of our services, please see our Terms and Conditions.
1 What Information We Collect
1.1 Information You Provide Directly
When you register at 999bd win, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for identity verification)
- Mobile banking account details (for deposits and withdrawals)
- Any additional information voluntarily provided by the user
1.2 Automatically Collected Information
Our system automatically collects certain technical information, such as:
- IP address and device identifier information
- Browser type, version, and operating system
- Date, time, and page visit history when accessing the website
- Login activity and session-related data
- Information collected through cookies and similar tracking technologies
1.3 Transaction Information
During deposits and withdrawals, we record the transaction amount, method (bKash, Nagad, Rocket, or Upay), time, and associated reference number. This information is necessary to ensure financial security and to resolve disputes.
2 How We Use Your Information
999bd win uses your information only for the following purposes:
- Creating, managing, and securing your account
- Processing deposits and withdrawals and confirming transactions
- Detecting and preventing fraudulent activity
- Managing customer support and helping resolve issues
- Sending relevant service updates, bonuses, and important notifications
- Identity verification and age confirmation (to confirm 21+)
- Improving platform performance and user experience
- Complying with applicable laws and regulations
We never sell your personal information to advertisers or third parties.
3 Policy on Disclosure and Sharing of Information
999bd win may share information with third parties only in the following limited circumstances:
3.1 Service Providers
Payment processors (bKash, Nagad, Rocket, Upay), technology infrastructure providers, and cybersecurity service providers are under contract with us and may use your information only for the specific tasks assigned to them.
3.2 Legal Obligations
If we are required to disclose information under a court order, government investigation, or applicable law, we will be obliged to do so.
3.3 Fraud Prevention
In cases of financial fraud or cybercrime, the relevant authorities may be provided with the necessary information.
4 Cookies and Tracking Technologies
The 999bd win website uses cookies and similar technologies. Cookies help with the following:
- Maintaining login sessions and securing your account
- Remembering your preferences and language settings
- Analysing platform usage patterns to improve service quality
- Displaying relevant content
You can manage or disable cookies from your browser settings. However, disabling certain cookies may limit some functionality of the website.
5 Data Protection and Security
The security of your information is our highest priority. 999bd win has put in place the following technical and procedural measures:
- All data transmissions secured through SSL (Secure Socket Layer) encryption
- Database encryption and restricted access controls
- Regular security audits and vulnerability testing
- Password hashing and OTP verification
- Intrusion Detection System (IDS)
- Firewall and DDoS protection
However, no transmission or storage of information over the internet can be guaranteed to be 100% secure. We make every effort, but absolute security cannot be guaranteed.
6 Data Retention Period
999bd win retains your information for as long as your account is active and for a set period as required by legal or business needs. Even after an account is closed, information may be retained for the following reasons:
- To meet legal obligations
- To resolve disputes or defend against legal claims
- To fulfil the requirement to keep records of financial transactions
- To assist in investigations into fraudulent activity
Once the required retention period has passed, we securely delete or anonymise your information.
7 Your Rights
You have the following rights regarding your personal information:
7.1 Right to Access
You may request at any time to know what information we hold about you.
7.2 Right to Rectification
If any of your information is inaccurate or incomplete, you may request that it be corrected.
7.3 Right to Erasure
Beyond legal obligations, you may request that your information be deleted. However, if your account is active or there are ongoing financial matters, this request may not be fulfilled immediately.
7.4 Right to Object to Processing
In specific circumstances, you may object to the processing of your information.
7.5 Right to Data Portability
You may request your information in a structured, commonly readable format.
To exercise any of these rights or for any questions, please contact our support team.
8 Age Verification and Minor Protection
999bd win strictly follows a 21+ age policy. To join and play on our platform, you must be 21 years of age or older. Age is verified based on the information submitted at registration and identity documents may be requested if necessary.
We never knowingly collect information from anyone under the age of 21. If information belonging to a minor is found in our system, it will be deleted immediately and the associated account will be closed. To learn more about responsible gaming, please read our Responsible Gaming page.
9 Third-Party Links and Services
The 999bd win website may at times use technologies related to payment service providers. These third parties have their own privacy policies, and we are not responsible for how they collect or use information. We advise users to read the privacy policies of those services separately.
10 Changes to the Policy
999bd win may update this privacy policy from time to time. If any significant changes are made, a notification will be sent to your registered mobile number or email. The date of the most recent update will always be shown at the top of this page.
Continued use of the platform after any changes will be considered your acceptance of the revised policy. If you have any questions about changes, please contact us right away. For answers to common questions, visit our FAQ section.
11 International Data Transfer
Our servers and technology infrastructure may be located in various countries. If your information is transferred internationally, it will always be done through secure encrypted channels and the protection standards set out in this privacy policy will be maintained.
12 Contact and Complaints
If you have any questions, requests, or complaints about this privacy policy, please contact our support team. Our team provides assistance in Bengali and English via live chat and email, 24 hours a day, 7 days a week.
Send any formal requests regarding data protection by email to: [email protected]
We take every complaint seriously and work to resolve it promptly.
Have a question about privacy?
Our support team is always here for you — via live chat or email.